The bottom line is the manager is a fraud. He'll tell you what ever he wants to persuade you to make a purchase. He's a flat out liar and can't be trusted. I regret ever stepping into that store.
Ordered and paid for my couch on 3/20/16 was told it would be delivered to the store on 4/12/16. I called to check on the order on 4/5/16 and the woman I spoke with had no idea about my order. couldn't find it in the system. she called my husband back and gave info on my mothers order not mine. She then said oh yes it will be in on 4/12/16. I called back the next day and spoke with Paul he assured me it would be in , However I got a call on the 11th and he said it never shipped. Now they have my money and I have to wait another 3 wks for my couch. And all the can do is wave the delivery fee. This is the last time I do business with them. And I have been buying from them for yrs..
One star is more that this store deserves!
We (the wife and I) went there looking for a flip mattress. The manager, Paul, told us they were no longer made unless we custom ordered it possibly from a place in Biddeford and it would be very pricey. Before going there, I had searched some online for them, came up with nothing, and decided it was time to ask an expert (someone in the business). This expert repeatedly lied to us to win our sale. One big lie was his statement on the return policy. He told us if we didn't like the mattress we could return it until we found one that worked. When I went back looking for a replacement he changed his story saying we had one chance to exchange then we were out of luck. Before returning I also saw a TV advertisement from the manufacturer in Biddeford that makes all sorts of flip mattresses. They are Maine made and standard (not custom) product. The manager told me these mattresses were inferior to the ones he carries because he made the comparison and the springs were lower quality. That led me to realize that he once again lied about flip mattress availability as he said he knew all about their mattresses.
America S Mattress Furniture Gallery is a US Furniture Store based in Windham, Maine. America S Mattress Furniture Gallery is located at 771 Roosevelt Trail, Windham, ME 04062, USA.
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